Wednesday, October 22, 2025

AWS outage on Diwali holiday - A call for Resilient Architecture

The recent major AWS outage on October 20, 2025, in the US-East-1 region affected a lot of services covering social media, financial institutions, and more. Over 1,000 firms were affected by this outage. Estimates suggest that major website outages can result in losses around $75 million per hour.

Though this outage doesn't invalidate the move to the cloud, but it underscored the critical importance of resilient architecture and exposed the concentration risk inherent in relying on a single cloud provider or region.

The incident, impacting thousands of businesses globally during a peak holiday season due to a DNS issue in a core database service (DynamoDB), reframes the "Cloud vs In-Prem" discussion from a simple cost/scalability comparison to a more nuanced debate about architectural control and resilience.


Cloud (AWS, Azure, GCP, etc.)

AspectPre-Outage ViewPost-Outage View/Lesson Learned
Scalability & CostHuge advantage: Pay-as-you-go, elastic scaling, no upfront hardware cost.Still a huge advantage. Outage didn't fundamentally change the economic case.
Resilience AssumptionHigh availability is "built-in" and easier to achieve with multiple availability zones (AZs).Critical Lesson: Redundancy must be architected by the user. Multi-AZ deployment is not enough; a regional control plane failure (like the DNS issue) can still bring everything down. True resilience requires multi-region or even multi-cloud/hybrid-cloud deployment for critical functions.
ControlLess control over physical infrastructure, but more control over application deployment and services.Concentration Risk: Dependence on a single major provider (like AWS) in one region creates a single point of failure for a massive portion of the internet. Companies are "at the mercy" of the provider's operational status.
Disaster Recovery (DR)Superior DR with geographically diverse data centers managed by the provider.DR plans need to be rigorously tested (Chaos Engineering) and must account for Control Plane failures, not just simple hardware failures. Automated failover to a different region must be truly independent of the failing region's control services.
Holiday/Peak Season RiskCloud auto-scales to meet holiday demand easily.Failure during a peak holiday (like Diwali) results in maximum financial and reputational damage due to lost transactions and customer frustration. The cost of downtime is amplified.

On-Premise (In-Prem)

AspectPre-Outage ViewPost-Outage View/Lesson Learned
Scalability & CostHigh upfront capital expenditure, slow to scale, over-provisioning required for peak demand.Still the main drawback. The outage doesn't make on-premise cheaper or more agile to scale up for an unexpected traffic surge.
Resilience & ControlFull control over infrastructure, but responsibility for all maintenance, security, and DR.Enhanced Control: An in-prem system is immune to global cloud-provider outages. If your own network/power is fine, your systems run. This offers superior isolation from the external internet's "butterfly effect."
Disaster Recovery (DR)Requires costly, dedicated secondary data centers and complex manual processes.A hybrid approach (critical data/apps on-prem, less critical in the cloud) or a Cloud-Based DR for on-premise systems can mitigate the high cost and complexity of a fully on-prem DR strategy.
Expertise & ManagementHigh requirement for specialized, 24/7 in-house IT staff.The need for an expert internal team remains a significant hurdle and cost. The AWS outage shifted the focus from managing hardware to managing cloud architecture—a different but equally specialized skill set.

Conclusion: The Shift to Hybrid and Multi-Region Architectures

The AWS outage highlighted that moving to the cloud merely shifts the responsibility for resilience, it doesn't eliminate it. The core takeaway is not to abandon the cloud, but to be more deliberate and sophisticated in how it's used:

  1. Prioritize Architectural Resilience: The single most important lesson is that Cloud is not inherently resilient without careful, multi-region or even multi-cloud design. Companies must invest in:

    • Multi-Region Strategy: Deploying critical applications across two or more separate geographic cloud regions (e.g., US-East-1 and US-West-2) with automated failover.

    • Cloud Agnosticism: Decoupling critical services from being entirely dependent on a single cloud-specific technology (like a specific proprietary database endpoint) that could fail regionally.

    • Chaos Engineering: Regularly testing failure scenarios, including regional outages, to ensure DR plans actually work.

  2. Hybrid Approach Validation: For businesses with extremely high-value, low-tolerance-for-downtime applications (like core banking systems or critical factory control), the outage validates a hybrid-cloud model where the most mission-critical workloads remain on-premise (or on a dedicated private cloud) to gain complete isolation from public cloud incidents.

  3. The New Trade-off: The real trade-off post-outage is not Cloud vs. In-Prem, but Cloud Simplicity/Cost vs. Cloud Resilience Complexity. Achieving cloud resilience that truly withstands a regional failure is significantly more complex and expensive than simply deploying in a single region.